How do I start/stop service?

To start or stop service, please call the Utility Billing office, and choose the appropriate option from the pre-recorded menu. Your first and final bills will typically take more time than a regular billing cycle arrive. To start service, a deposit is required. Any deposit on your account will be credited to your final bill.  

Show All Answers

1. Why are utility rates increasing?
2. How do I calculate my utility bill?
3. What is the difference in wastewater and water?
4. What is the average water consumption per person each day?
5. What if it looks like my water usage has gone up?
6. What if I have higher water usage and a leak test shows no indication of a leak?
7. Why are my sewer charges higher than my water charges?
8. How do I start/stop service?
9. What is the due date for my utility bill?
10. What is the billing cycle? Is it different if you have sewer only?
11. Who do I call if I have issues with the online billing portal?
12. How is a late fee calculated?
13. What do I have to do to restore service if I have been turned off for non-payment?
14. Is shut off day the same day every month?
15. What are my options for paying my bill?