What if it looks like my water usage has gone up?

Water usage tends to increase in the summer season, that is why the Town of Plainfield offers the Summer Sewer Rate. Summer Sewer Rates are a set rate for residents, who apply, to alleviate any substantial increase in bills as they anticipate increased water usage. This is mainly because the Town understands that much of the extra water being used over the summer goes into the ground rather than travelling through the wastewater treatment system. When the Summer Sewer Program ends on November 1st of each year, customers may notice a change in their monthly bill.

Customers must drop off applications for the program along with the $50 application fee in person. Applications are due May 15th each year, after that date the application fee increases to $60. Each year the Summer Sewer Program must be passed by Town Council before any application are accepted. 

If you see an extreme increase in your water usage, you may have a leak. If you suspect this, please call the Utility Billing office to arrange a leak test, 317-837-0000. 

Show All Answers

1. Why are utility rates increasing?
2. How do I calculate my utility bill?
3. What is the difference in wastewater and water?
4. What is the average water consumption per person each day?
5. What if it looks like my water usage has gone up?
6. What if I have higher water usage and a leak test shows no indication of a leak?
7. Why are my sewer charges higher than my water charges?
8. How do I start/stop service?
9. What is the due date for my utility bill?
10. What is the billing cycle? Is it different if you have sewer only?
11. Who do I call if I have issues with the online billing portal?
12. How is a late fee calculated?
13. What do I have to do to restore service if I have been turned off for non-payment?
14. Is shut off day the same day every month?
15. What are my options for paying my bill?