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Alignment Study

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1. What does scope and alignment mean?

When we use the term ‘scope’, we are talking about all of the work and improvements that are expected to be completed as part of a project or even a group of projects.  The ‘alignment’ is where on the land a project is being proposed. An alignment is critical in order to develop a scope for a project.  But at the level of a study such as this, both are very fluid as we make some very high level assumptions for both in order to try and determine which project options should get prioritized to receive funding.

2. When might these projects take place?

The study speaks to timing for these projects primarily from the perspective of when traffic volumes are expected to reach a point where improvements are ‘warranted’.  In a broad sense, intersection improvements around the Quaker/Hadley intersection are justified by 2025.  Other improvements are spaced out in 10-year intervals from there.  All of the projects referenced in the study require additional steps be taken to set aside funding, select engineering consultants, and further define project scoping and impacts.  An example where these additional steps play a critical role is considering the proposed underpass of Quaker Boulevard.  While this improvement will require INDOT approval, the impacts to their interchange justify the Town planning for this improvement to be constructed earlier than what might be needed strictly from a traffic capacity benefit.

3. How does the Town of Plainfield and INDOT work together on the projects highlighted in these studies?

This study is the direct result of INDOT and the Town agreeing to the relinquishment of SR 267 and Avon Ave. by INDOT.  Plainfield agreed to accept the jurisdiction of these roadways in exchange for INDOT providing funding for some desirable improvements.  This study is the Town’s effort to best direct these funds where they will be most meaningful and timely.  Both INDOT and the Town recognize that the improvements will provide the most benefit if they are planned, and potentially constructed, together.

4. What are the impacts to local businesses in this area?

Building a new connection between Cambridge and Gateway will offer improved flexibility for patrons to access and enjoy Plainfield’s Hospitality District.  The report points out that there is still a level of uncertainty on how the added access points to Quaker Boulevard can be designed to work with INDOT’s new interchange, but these considerations are expected to play out as that design unfolds. The desire is to create improved connectivity for the interchange area that will help support mobility to our business partners. 

5. What are the impacts to the local residents in this area?

The recommended improvements are made as a response to expected increases in everyday traffic volumes.  They are designed to reduce the amount of wait times drivers will experience by providing more design options that allow for free-flowing movements as reduced speeds.  In addition, the improved connectivity and the illustrated extension of Gateway Drive around to connect to Center Street is planned to provide an alternative to Hadley Road for east-west travel.  

6. Will the public have more opportunities to give feedback?

Yes. With this Study, the Town worked with American Structurepoint to host 2 public input sessions as we were developing the various project options.  As these individual projects are funded, additional public input meetings will be scheduled as part of the more detailed scoping considerations.

7. How will we be notified about these projects once they’re approved?

One of the best methods to stay informed about what is happening is to review the Town Council agenda that is publicized twice a month. In addition to that, we encourage all residents to subscribe to our official social media accounts, check out our webpage, and read our monthly Plainfield Post newsletter. You can always reach out to Town Staff who are eager to share what they’re working on.  The Town’s Director of Transportation, Scott Singleton, can be emailed at ssingleton@townofplainfield.com or contacted by phone at (317) 903-8682.

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Building, Engineering & Transportation

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1. What types of work do I need a residential building permit for?

You will need a building permit for any of the following:

1. Any demolition work performed on either a primary or an accessory structure
   • Depending on the status of the structure, an environmental report may be required to be submitted with the permit application package
2. Any new construction or relocation of an existing structure
3. Construction trailers
4. Converting fuel or energy sources for furnaces and water heaters
   • An example of this is replacing an electric furnace in favor of a gas furnace
5. Decks and gazebos
6. Electrical upgrades and new electrical installations
7. In-ground and above-ground swimming pools
8. New wood burning stove and fireplace installations in existing homes or buildings
9. Remodeling that involves changes in the structural integrity of the home
   • Examples of this are adding walls to an existing home or making structural changes to exterior load-bearing walls
10. Room additions
    • Covered patios and screened porches are included in this category
11. Spas and hot tubs located on the exterior of the home
12. Storage buildings, mini-barns, and detached garages over 200 square feet in area

Other Types of Permits

Always keep in mind that other considerations including the following may require some type of permit:

• Drainage and utility easements
• Flood zone issues
• Septic and well issues
• Zoning restrictions

Other Considerations before Requesting a Permit:  Check with your HOA to see if you need their permission to make changes to your home.

2. Who is the commercial/industrial building inspector?

Ed Rudolphi or Jacob Strange can answer building code and inspection questions about non-residential structures. 

3. Who is the residential building inspector?

Jason Bell can answer your residential building code and inspection questions.

4. What types of work do I need a residential building permit for?

You will need a building permit for any of the following:

1. Any demolition work performed on either a primary or an accessory structure
   1. Depending on the status of the structure, an environmental report may be required to be submitted with the permit application package
2. Any new construction or relocation of an existing structure
3. Construction trailers
4. Converting fuel or energy sources for furnaces and water heaters
   1. An example of this is replacing an electric furnace in favor of a gas furnace
5. Decks and gazebos
6. Electrical upgrades and new electrical installations
7. In-ground and above-ground swimming pools
8. New wood burning stove and fireplace installations in existing homes or buildings
9. Remodeling that involves changes in the structural integrity of the home
   1. Examples of this are adding walls to an existing home or making structural changes to exterior load-bearing walls
10. Room additions
    1. Covered patios and screened porches are included in this category
11. Spas and hot tubs located on the exterior of the home
12. Storage buildings, mini-barns, and detached garages over 200 square feet in area

Other Uses for Permits

Always keep in mind that other considerations including the following may require some type of permit:

• Covenants
• Drainage and utility easements
• Flood zone issues
• Septic and well issues
• Zoning restrictions

5. What is the process for developing a commercial/industrial project in Plainfield?

Public Hearings

This process typically starts with a public hearing(s) before the Plainfield Plan Commission and/or Board of Zoning Appeals. For this step, contact Eric Berg or Jill Sprague to determine if your property and/or project will require any hearings. They will continue to be your contacts throughout the public hearing process.

Construction Plan approval will be required before any actual permits are issued. This can sometimes begin taking place at the same time as or at least during the process of getting public hearing approval. Patty Seymour can help you begin the process of Construction Plan Review.

Permitting

Once approved by the Plan Commission or Board of Zoning Appeals, you move on to the permitting process. As mentioned, the first portion of this process involves a review of your Construction Plans and may have already taken place. If not, submit your Construction Plans first.

Improvement Location Permit

You may submit the paperwork necessary for an Improvement Location Permit (ILP) and/or Building Permit at the same time. Typically this is not done until after approval at any required public hearings. Submit any ILP applications/paperwork to Jill Sprague. Ed Rudolphi will collect the Building Permit application and plans.

You should note that the permitting process has a definite order to it. ILP approval will not be granted until the Construction Plans have been approved, however, the process of getting the ILP approved may occur before Construction Plan approval.

Approval of Permit

The Building Permit is reviewed by the Building Commissioner and the Fire Marshal. These reviews are not typically performed until the ILP is approved. The review can sometimes be partially expedited if you request a foundation permit. Additionally, a building permit will not be issued until an address has been assigned to a property. Contact Jill Sprague for addressing requests/questions.

Inspections

Inspections will take place during construction with the Fire Marshal and a Building Inspector present. They will inspect a structure for Building and Fire Code Compliance. Contact Ed Rudolphi to set up these inspections.

Once the structure and site work are completed, Jill Sprague will conduct an inspection of the property to ensure that all zoning requirements (e.g. landscaping, exterior lighting, parking, etc.) are in compliance. Contact her when the site is ready for this inspection.

Certificate of Zoning

Once all inspections show that a project is in compliance you will be issued a Certificate of Zoning Compliance and the project will be complete!

6. When are permits required?

You are required to obtain a permit or permits for the following:

• Addition
• Alteration
• Construction
• Placement
• Relocation
• Structural modification or remodel of new or existing structure and for the demolition, wrecking or removal of a structure

Permits Not Required

However, there are projects that you may perform without a permit. Examples of work you may perform without a permit are:

• Installation and replacement of the following:
  • Cabinets
  • Cupboards
  • Painting
  • Papering
  • Shelves
  • Wall and floor coverings
• Installation and replacement of the following:
  • Siding
  • Soffit
  • Storm doors
  • Storm windows
  • Thermal insulation
  • Trim
• Replacement of appliances, fixtures, traps and valves in an existing plumbing system.
• Replacement of an attic fan, bathroom exhaust fan, range hood exhaust fan or whole house fan.
• Replacement of doors and windows, if you are not changing the size of the opening structurally.
• Replacement of a water heater with one that is identical as to venting arrangement and type of fuel or energy input.

7. Do I need a permit to build a storage building?

When a building is over 200 square feet it requires a building permit and must comply with the building code and zoning ordinances. No permit is required for a portable storage building under 200 square feet or 12 feet by 16 feet, this applies only when they are not placed on or attached to a permanent foundation and the structure does not contain electrical, heating or cooling connections or equipment, but regardless of the structures size and the lack of a permit, the placement of the building still must conform to the zoning setback requirements along with any drainage and utility easement requirements for the location of the proposed structure. (Restrictive Covenants may be applicable, check with your Homeowners Association)

8. Do I need a permit to build a fence?

No building permit is required for the construction of a fence. But the placement needs to comply with the Plainfield Zoning ordinance, please contact the Zoning Department at 317-754-5376 for those requirements. Basically a fence should not interfere or negatively affect the intended purpose or use of an easement. (Restrictive Covenants may be applicable, check with your Homeowners Association)

9. Do I need a permit to re-roof my house?

You do not need a permit, if you are simply tearing off the existing or adding a layer of shingles, (The 1 and 2 Family Building Code states, you may add up to three layers of shingles before you have to remove the shingles on any pitch or slope of roofing) If you reconfigure or reconstruct the pitch or slope of the existing roof with new or additional structural materials you will need a permit.

10. Do I need a permit to build a pool in my yard?

You will need a pool permit; if none inflatable pool is over 18 inches in depth. The following requirements also apply:

The pool or tub area shall be enclosed by either:

• A fence or other structural barrier equipped with a self-closing, self-latching gate; or a safety pool cover. If a structural barrier is utilized, such structural barrier shall be a chain-link, ornamental or solid fence or wall
• If erected on grade, the fence shall be not less than four feet in height: or, if erected on the deck of an above ground pool or hot tub, the fence or structural barrier on the deck shall be not less than thirty-six inches in height.

11. Who should purchase and apply for the permit?

If you are the one who is going to do the work, you should be the one to purchase and apply for the permit. If a contractor is hired to do the work, the contractor should be the one to purchase and apply for the permit. Whoever purchases the permit is responsible for the work and its compliance with Town's Building Codes and Ordinances. Therefore, permits should be pulled only by the parties doing the work. Written authorization must be given to allow any other agent to act in behalf of the contractor or homeowner doing the work.

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Clerk-Treasurer

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1. Who do I contact about my ambulance bill?

You want to talk to Allison Marlar at 317-754-5374 to talk about your ambulance bill.

2. How do I contact the Plainfield Water and Sewer Billing Department?

You can contact the Water and Sewer Billing Department at 317-837-0000.

3. Where do I get a permit to have a garage/yard sale?

Call Town Hall at 317-839-2561, the proper paperwork and procedure will be provided.

4. Are there any special rules for having a garage sale?

Notwithstanding any regulations above to the contrary, a Garage Sale may be conducted only on a premise located within an AG, RR, R-1, R-2, R-3, R-4, R-5, R-6 or PUD District and shall be subject to the following additional regulations:

1. A Garage Sale may be conducted two (2) times each calendar year and shall not exceed three (3) consecutive days in duration;
2. A Garage Sale shall only be conducted during the hours from sunrise to sunset;
3. All personal property exhibited outdoors during a Garage Sale shall be placed within a building or structure or otherwise removed from the premises immediately following the Garage Sale;
4. No Garage Sale shall occur unless a permit therefor has been obtained from the Clerk-Treasurer or the Town of Plainfield.  All Garage Sale Permit Applications shall include the name of the owner(s) involved in the Garage sale, the Address(es) of the Garage Sale and the Date(s) of the Garage Sale.  If an application for a Garage Sale Permit indicates compliance with the provisions of the Article, a Garage Sale Permit shall be issued.
5. The Garage Sale Permit shall be clearly displayed on the premises of the Garage Sale for the complete duration of the Garage Sale.
6. Garage Sale Signs shall comply with the applicable provisions of Article VII.
7. Nothing in this Article shall be construed to prohibit one (1) or more owners from conducting a combined Garage Sale on one (1) of the premises owned by the participants, provided that all other provisions of this Article are complied with.

To find your parcel district, please see Planning and Zoning FAQ #1: How do I find the zoning for a parcel/property? 

5. I want to run a business out of my home, what do I do?

Your business will first need to be approved by the Planning and Zoning Department. They will look at Article 4.3 of the Zoning Ordinance to see if your Home Occupation will be permitted.

6. Where can I find a list of what's recyclable?

The Town of Plainfield contracts with Ray's Trash for recycling services. You may find a listing of what is collectable by visiting Ray's Trash Service website.

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Downtown Redevelopment

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1. Will the Town use eminent domain to take my property?

Individual members of the Town Council have stated they will not support using eminent domain to buy property for purely economic development reasons. This redevelopment plan has significant public work that needs to be completed whether there is private development or not. These public works include:

• Creation of New Amenities Such as Trails and Green Spaces
• Parking Facilities
• Sidewalks
• Storm Drainage
• Streets
• Water and Sewer Utilities

The Town will use all reasonable efforts to obtain the property required for these public improvements.

2. We didn’t know about this redevelopment plan. When did you have public meetings?

The project consultants and Town officials held at least nine different public meetings where presentations were made and comments were heard. Some of those were the regularly scheduled Redevelopment Commission (RDC) meetings while others were held specifically for the purpose of receiving public feedback. The advertised public meetings were as follows:

• May 1, 2017, RDC Inventory Review
• June 5, 2017, RDC Update
• July 26, 2017, 4 to 7 p.m, Farmer's Market Booth - Estimated About 75 People
• September 12, 2017, 5 to 7 p.m. at the Recreation Center, Open House - 66 People Signed in
• October 26, 2017, 5 to 7 p.m. at the Recreation Center, Joint RDC and Council Working Session - 27 People Signed in
• November 6, 2017, 5:30 p.m. RDC Update
• November 9, 2017, 5 to 7 p.m. at the Recreation Center, Open House - 17 People Signed in
• December 4, 2017, 5:30 p.m. RDC presentation and Plan Commission Presentation
• December 11, 2017, 7 p.m, Council Presentation

Communication

We know more people came to those meetings than signed in. Furthermore, the town made Facebook posts about the planning process before the July 26, November 6 and December 11 events that generated a good response within the comments. The posted comments were collected and considered when developing the plan. An abbreviated video of the November 6 plan presentation was posted on Facebook. 

Lastly, WishTV 8 did a story on the plan that ran in the evening news and the town posted that story on Facebook leading up the December 11 meeting. The Town will continue to communicate the plan and seek public input through its implementation.

3. What is the Town going to do about the potential of displacing residents?

It is the Town's desire that all current downtown residents within the redevelopment area be able to maintain residency in the area if they desire. We recognize that some established residents may be displaced as part of the redevelopment effort. The Town is committed to working with these residents and providing options and assistance with relocation. Specific opportunities and details regarding relocation will be included in the information on the Redevelopment page.

4. If the property values go up, our taxes will go up. Some can’t afford this. What is the Town’s plan?

The Town understands that new development in the downtown area will likely increase property values in the affected area. For most residents, this will be a welcome improvement. However, it is also understood that certain residents in the area are on fixed incomes and may be unable to reap the benefits of higher property values. The Town is researching best practices across the country to alleviate this issue. When appropriate, case studies and resources will be added to the website.

5. What about the historical structures in the redevelopment area?

One of the great existing features of the downtown area is the historical character and the existence of structures that date back to early downtown developments. The Town is committed to maintaining the historical look and feel of Main Street as much as possible by setting up zoning and architectural standards in the downtown area. New development is expected to blend with and support the ongoing viability of these older structures as is feasible. 

While most of the identified redevelopment opportunities are outside the Town's established Historic District, the Town acknowledges there are several residential structures within the study area which contribute to the historical nature of the area. The plan identifies an area where these structures could be relocated if that became necessary.

6. How is the Town going to help businesses that are impacted?

One goal of redevelopment is to provide enticing opportunities for residents and visitors to experience the character of downtown, which includes existing businesses. The plan should serve to support and help grow existing businesses in the downtown business district. The Town will continue to work with businesses in the redevelopment area, such as Flapjacks, Dairy Queen, and others, to be included in the redevelopment plan and will provide those businesses information and access to available resources.

7. What is the timing of the development plan?

Conceptual Downtown Redevelopment Plans are "living documents" that establish appropriate quality, character, scale, and materiality of projects that will contribute to the feel of Plainfield. The consultants involved in this plan have estimated the full build-out of the plan to be 15 to 20 years. An initial phasing plan has been developed and included as part of the Redevelopment Plan. The Town will continue to refine the phasing of the public improvements and investment. As the phasing is determined, it will be posted to the website. 

The Town is working now on public infrastructure projects in the area, which may start as early as 2018. Based on interest expressed by the development community, it is anticipated that the initial private investment by developers will coincide with the public investment. The intent of the plan is to allow the private market to dictate the timing. The Redevelopment Plan provides a guide for individual developer decisions.

8. How much will the downtown redevelopment cost the Town?

The Town is working with the consultants to determine the total cost. There is aging infrastructure in the area which will require attention whether private development happens or not. While the total Town investment potential is not known at this time, we have researched other communities who have gone through the same process. For example, another Indiana community completed their downtown plan and leveraged $36 million in public investments in the first 5 years. 

This investment has spurred over $200 million in private investment to date, with more to come soon. We believe a similar ratio of investment could emerge in Plainfield. Once received by the design consultants, preliminary budgets for the various projects will be posted on the website.

9. How does this project impact the mall with additional retail options?

Retail operators/owners who choose to locate in new or revitalized downtown areas are typically not the same retailers who locate in shopping malls. Customers within the downtown areas are often looking for a different shopping, dining or entertainment experience than the shopping mall provides. The consultants on this project have indicated the development of retail options in the downtown area will only enhance the offerings in the Town by catering to a different clientele than those at the mall.

10. What about parking for the new developments?

The Town understands that parking in the downtown area is a sensitive issue. While parking is essential to the viability of businesses in the area, large parking lots don't allow for the intended density within the plan. In many cases, structured parking (parking garages) will be considered as a viable option. Furthermore, each development will be required to include a plan which addresses their own parking needs so they don't consume the public spaces. The revitalization of the streetscapes within the area will allow for more and safer parking, which will lend itself to the intended walkable, "village" feel of the area.

11. Is the Town interested in buying my property?

The Town has established a boundary for the redevelopment area. The Town is interested in talking with any landowners within the area who may be interested in selling their property. The way the Town purchases property is strictly governed by Indiana State statutes in order to create a fair and transparent accounting process. The Town may be interested in the property located outside the Redevelopment Area as well. 

Please contact the Director of Communications and Marketing for the Town of Plainfield, Stephanie Singh, to set up a meeting with Town Staff. She can be reached at 317-754-5188.

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Fire Territory

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1. Why do I always see a fire truck with the ambulance?

Not all emergency medical responses include a fire engine. Ambulances are staffed with one paramedic/firefighter and one Emergency Medical Technician (EMT)/firefighter. There are a variety of situations that demand additional manpower or equipment:

• Additional equipment
• Extra manpower for lifting
• Forcible entry necessary
• Life-threatening illness or injury
• Plainfield Ambulance is out of service on another call
• Supervisor needed
• Unknown call

2. Instead of the big fire truck, why don't you send them in a smaller vehicle?

Our fire engines have been designed to be multipurpose vehicles. They are equipped with Emergency Medical Service (EMS) supplies and equipment similar to an ambulance. For a department of our size and the number of emergency calls, it would actually cost more to operate a small rescue unit and a fire engine. In addition, it would increase response times to other emergencies, and diminish our efficiency.

3. Why do I get a bill for ambulance service when I pay taxes?

Similar to your water or sewer bill, your taxes only fund part of the service. User fees are used to shift some of the costs to those who use the service the most.

4. Why does Plainfield need a 100-foot aerial ladder truck when there are only a few buildings that are that height?

Depending on the distance away from the building, our 100-foot ladder may only reach the roof of a 75-foot building. In addition, during defensive operations, the master water stream from the aerial ladder is most effective when directed from above the fire. Thirdly, we use it in a variety of rescue situations in which the 100-foot length is critical.

5. Why do firefighters work 24 hours at a time?

The 24 hours on shift, 48 hours off shift schedule takes advantage of the special Fair Labor Standards Act (FLSA) rules for firefighters. It allows us to provide a true 24 hours a day, 7 days a week, 365 days a year service with fewer employees and less cost to the taxpayer.

6. Why does the fire truck and all four firefighters need to go to the grocery store?

The crew of firefighters spends the entire 24 hours together. They respond as a crew to all emergencies in which they are dispatched. On most occasions, a fire engine crew was on their way back from an emergency call, a training exercise, or a pre-plan of a local business. It is rare that they would leave the firehouse just to run one simple errand.

7. I had a small fire in my house, why were there so many fire trucks?

The first 20 minutes of any fire is the most crucial. We generally say that we need 25 firefighters on the scene to safely accomplish all the necessary tasks in the first 20 minutes. Should something go wrong we will need even more manpower. It’s a proven fact that an aggressive and organized initial fire attack saves lives and property.

8. I saw a minor fender bender and the fire department sent three or four trucks and at least 10 people. Why?

The call taker at the 911 dispatch center enters the information given by the caller. The response code that is entered is based on the caller’s account of the event. One person’s perception of the event may be quite different from another. Sometimes, the injuries and the number of patients may not be apparent to the passerby. Other times, we are not sure what the situation is so we error on the side of caution.

9. How many firefighters are women?

At the Plainfield Fire Territory, 10% of the firefighters are women. This is almost 3 times the national average. Plainfield ranks in the top 16% of fire service organizations across the country in the employment of women firefighters. Less than 3% of our applicants are women.

10. I live in the Plainfield Fire Territory. Why did a fire truck from a different community arrive at my home before a Plainfield truck?

View the following reasons why a firetruck from a different town might show up to the scene of a fire:

• The closest Plainfield truck was busy on another call
• Every effort is made to assure the closest appropriate resources are dispatched to an emergency regardless of political boundaries
• In a few areas of the territory, another fire station is actually closer than a Plainfield station
• The Plainfield truck may have been returning from another call and not been on station
• Road conditions - traffic, weather, etc

11. There was a fire in my neighborhood, why did the police department arrive first?

The fire department is always dispatched first. In some situations, police officers are notified that there is a fire in their area. Fire crews are generally at the station when they receive a dispatch. It takes time to don protective equipment and drive time to arrive on the scene. Police officers are generally on the street and their cars are far more nimble than a large fire truck.

12. I live in an area without fire hydrants. How will the fire department handle that situation if I have a fire?

Those areas have predetermined responses that include water tankers from neighboring communities. In addition, each of the Plainfield fire engines carries 1000 gallons of water. Many fire engines carry less than 500 gallons of water. In an effort to be more efficient, we have chosen to carry more water on our fire engines instead of the expense of operating a separate water tanker.

13. How do I apply to be a Plainfield Firefighter?

When we anticipate the need, we open an application process. The announcement is made on this website, facebook and the Government Jobs website.

14. What are the minimum qualifications to become a firefighter?

You must provide proof of the following:

• High School Diploma or General Education Development (GED)
• Must be at least age 21 but not 36 at the time of employment
• Obtain a valid Candidate Physical Ability Test (CPAT) card
• Pass aptitude testing
• Pass Police and Firefighters’ Pension Fund Medical and Mental Evaluation
• U.S. Citizenship
• Valid Indiana Operators License

15. Where are EMT courses offered?

Most major hospitals offer courses from time to time. Some universities will have courses. We are affiliated as an Emergency Medical Service (EMS) provider with Hendricks Regional Health. Visit the Hendricks Regional Health website for future class offerings.

16. Do paramedics have an advantage in this process?

Due to the lack of licensed paramedics in Indiana, persons who are a licensed Paramedic (EMT-P) are preferred applicants.

17. Do certified firefighters have an advantage in the process?

Generally speaking, Yes. Any relevant education and/or experience will add credibility to the application. Call the Fire Territory Headquarters at 317-839-6939 for more information.

18. What is CPAT?

It is the Candidate Physical Agility Test. The course is designed to simulate tasks a firefighter would perform.

19. How do I obtain a CPAT card?

Tests are performed and cards are issued by Emergency Services Education Center (ESEC). Visit the ESEC website for more information or call them at 317-270-5703.

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Human Resources

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1. Where do I send my resume if I would like to be considered for a specific position that is listed on the website as an open position?

You may attach your resume to the application for the specific position for which you are applying. If you have a problem attaching your resume, you may e-mail Town of Plainfield HR.

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Parks & Recreation

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1. How do I reserve the gazebo at Friendship Gardens?

Call the Recreation Center at 317-839-7665 to reserve the gazebo.

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Parks & Recreation - Parks & Trails

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1. Do Greenway Trails attract crime and vandalism?

The Town of Plainfield has not experienced an increase in crime or vandalism along the existing 2.3 miles of Greenway Trails. Therefore, the town would not expect crime or vandalism to be a problem with the continued expansion of the Greenway System.

2. How will the town patrol the Greenway System?

The Plainfield Metropolitan Police Department will patrol the trailways with Bicycle Patrol Officers. Currently, the Police Department has 8 officers trained to provide citizen protection through the Bicycle Patrol Program.

3. How will emergency medical services be provided on the Greenway Trails?

Emergency Medical Services (EMS) will be provided by the Plainfield Fire Department. The trails will be designed to allow the Fire Department to respond to medical emergencies on the Greenway Trails. Also, the Fire Department has water rescue capabilities.

4. Who will pick up the litter?

Trash has not presented much of a problem on most trail systems. The Town of Plainfield will adopt a "pack out what you pack in" position for litter removal. However, the town will establish regular maintenance schedules for litter not removed by users.

5. What about illegal parking?

With the addition of phase 1 to the existing Greenway Trails, illegal parking should not be a problem. However, as the Greenway Trails are expanded, illegal parking can become a problem. This problem can be alleviated by the addition of trailhead parking.

6. Will the Plainfield Greenway System raise local property taxes?

The town does not plan to increase local property taxes to build or maintain the Greenway Trails.

7. Will high water along the White Lick Creek be a problem?

During periods of heavy rain, portions of the trails along White Lick Creek may be temporarily inundated with high waters. Gates will be incorporated into the design of the trails to prohibit access to areas of high waters.

8. Do you have a children's activity area?

Castaway Bay is a water playground for all ages that features a large dipping bucket with 281 gallons of water that dumps every 5 minutes. It includes water guns, fountains, and other spray features and water jets. Small children must remain in arms reach of an adult at all times. Do not hang on ropes or other apparatus. Do not walk in front of the slides.

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Plainfield Nature Preserve

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1. How and why did the Town of Plainfield acquire the land?

The Town of Plainfield closed on 1,800 acres of land in 2018 near the Indianapolis International Airport (IND). The Indianapolis Airport Authority announced their interest in selling the land in 2015 as part of their Land Use Initiative to return non-aviation land back to the surrounding communities and local tax rolls. Nearly three years later, the Town of Plainfield took control of the land with a vision of a world-class conservation area, while also achieving adjacent economic development.

The Town of Plainfield paid for the land, which includes protected wetland areas as well as critical habitats for the endangered Indiana Brown Bat and other animal and plant species. The land included the Sodalis Nature Park, which features nature trails, picnic areas and a 5.5-acre pond for public use. Ever since the Town acquired the land, there has been interest inn improving the recreational amenities in the area.

While more than 1,700 acres of the land is protected and reserved for conservation, more than 140 acres is unrestricted and available for other uses.

2. What is the plan for the land?

The Plainfield Nature Park Master Plan is a working document and staff will continue to study uses for the land. Leaders are interested in creating a regional park, similar to McCormick’s Creek State Park located in Spencer, Indiana, which will highlight the nature of the land and preserve the endangered Brown Bat.

3. Who manages the land?

While Sodalis is a park and shelter can be rented through the Plainfield Parks and Recreation Department, by calling 317-839-7665, the Department of Public Works manages the park and land. Although the land is owned by the Town of Plainfield, the area is not open to the public at this time and Sodalis is the only open area in this region. 

4. How long will it take to turn this area into the Plainfield Nature Park?

As of February 2020, the Plainfield Nature Park committee is in Stage II of the planning stage and will continue to work on a Master Plan until 2021. The entire area will be developed according to the plan over 10 years, or so. Continue to monitor the project page for updates.

5. Will warehouses be developed south of I-70?

The adjacent land surrounding the potential nature preserve could be open to development as early as 2021, it is vital in developing a financial revenue stream to support the vision and implementation of the Nature Preserve Park Master Plan. Those developments will ultimately help the Town pay for management of the nature preserve.

Development is expected to be a part of a TIF District and the tax dollars collected from those parcels will specifically go into the nature preserve. 

6. Is the Indiana Bat a protected species?

Yes, the Indiana Brown Bat is a protected species. The Town of Plainfield continues to work collaboratively with the U.S. Fish and Wildlife on habitat protection areas.

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Planning & Zoning

Show All Answers

1. How do I find the zoning for a parcel/property?

To find the location of a parcel, go to the Town of Plainfield's Beacon GIS website and enter the address of the property or the Parcel or Tax ID number in the search bar on the top right of the screen. This will zoom in on your parcel/address. To view the zoning, under "Layers" in the left menu, expand "Planning" and check the box for "Zoning". Your parcel will be colored and show up with a label stating your zoning district.

If you do not see a zoning layer on your parcel/address, then you are not within the Plainfield town limits.

2. How do I rezone property?

Requests for rezones are heard by the Plan Commission at public meetings held once a month at the Town Municipal Building. The Plan Commission only makes recommendations for approval or denial. By state law, only the legislative body can rezone the property. Once the rezone request is heard by the Plan Commission, it is heard by the Plainfield Town Council, which is the legislative body governing Plainfield. Before a rezone request can be heard by the Plan Commission, it must be filed with the Department of Planning and Zoning at least 30 days before the next scheduled Plan Commission hearing

Meeting Schedule

View the Plan Commission meeting schedule (PDF). Before filing a rezone request, a Pre-filing conference must be held with the Department of Planning and Zoning. To schedule a Pre-filing conference, please contact the Department of Planning and Zoning by calling 317-839-2561.

3. What should I do before I develop some property?

The first thing you should do is contact the Department of Planning and Zoning by calling 317-839-2561. Staff will assist you in finding the zoning, explaining what can be done, how it can be done, what is required for approval, and what type of fees and permits are required. Staff will invite you to what is called a "Pre-filing Conference" before the Technical Review Committee (TAC) to assist you through the review and approval process. Depending on where your property is located, there may be specific reviews and approvals required. For example, if you are developing commercial property in the correct zoning district and it is located within 600 feet of a Gateway Corridor or residential zoning, approval of a Development Plan by the Plan Commission with review by the Design Review Committee is required.

4. What type of permits and fees are required to develop property?

No building, structure, sign or use of land may be altered, placed, erected or located unless an Improvement Location Permit (ILP) has been reviewed and issued by the Department of Planning and Zoning. The ILP applications can be obtained under Available Forms. Building Permits also are required for most buildings and structures. Access the Department of Building and Engineering page for permits and fees.

5. What if I own a business and I want to put up a sign?

Most signs require a Sign Improvement Location Permit (ILP). Article 7 of the Zoning Ordinance regulates the location, type, number and size of signs. View what the fees will be for signs.

Signage Rules

Before you put up a sign, you should contact the Department of Planning and Zoning to become aware of the following:

• How big they can be
• How many signs can be put
• How much the Sign ILP fee will be
• What type of signs are allowed
• Where they can go

6. What if I want to subdivide my property?

To divide or subdivide property in Plainfield, approval from the Plan Commission is required. The subdivision process is the same if someone wants to create two lots or one hundred lots. Any subdivision of land requires the approval of a Primary Plat by the Plan Commission. This is done to make sure the lots comply with the development standards of the zoning district, safe access to the lots are provided, the lots are not injurious to surrounding property owners regarding drainage or other potential negative impacts, and that all necessary utilities can be provided. Before ownership of a parcel is exchanged and development can occur, a Secondary Plat must first be reviewed and approved by the Department of Planning and Zoning and recorded in the Recorder's Office of Hendricks County.

Forms & Fees

All necessary forms and fees can be obtained from the Permits, Inspections and Fees page. Should you have any questions concerning the subdivision process, please contact the Department of Planning and Zoning at 317-839-2561.

7. What is the Subdivision Control Ordinance?

Along with the Zoning Ordinance, this is the ordinance that regulates how property can be subdivided. View the Subdivision Control Ordinance. While the Zoning Ordinance provides the minimum standards for a lot concerning size and width, the Subdivision Control Ordinance provides and explains what is needed for a Primary Plat and Secondary Plat, what is needed for drainage control, what is needed for utilities and what is needed for streets and sidewalks.

8. What is the plan for future development in Plainfield?

The plan for future development in Plainfield is called the "Comprehensive Plan". The Comprehensive Plan provides the location for recommended land uses twenty years into the future until the year 2025. It is an effort to have managed, controlled growth so that conflicting land uses are generally not located next to one another. It also provides a Transportation Plan that recommends road improvements needed to handle future growth.

Other important elements of the Comprehensive Plan are guides for the following:

• Commercial needs
• Employment needs
• Future housing needs
• How utilities can be provided
• Recreational needs

Future Land Use

View the Future Land Use Map to see future plans.

9. What are the Residential Design Guidelines?

The Residential Design Guidelines were created as a guide for future residential growth to help ensure quality development that will not only provide value to the community but also attractive housing. The guidelines provide standards for both single-family and multi-family residential development. They also provide standards for the creation of open space, the orientation of homes and guidelines for safe, attractive entrances.

10. What is BZA?

BZA stands for the Plainfield Board of Zoning Appeals. This board hears requests for Special Exceptions, Variance of Development Standards and Variance of Uses. They also hear appeals regarding decisions made concerning development.

Board Meetings

The board usually meets on the third Monday of each month. The fee for a BZA request can be found under Available Forms in the Fee Schedule. To find out if a hearing is required by the BZA, please contact the Department of Planning and Zoning by calling 317-839-2561.

11. What does TAC stand for and who should attend?

The Technical Advisory Committee (TAC) committee usually meets twice a month and is comprised of Staff personnel representing the following departments:

• The Building and Engineering Department
• Department of Planning and Zoning
• The Fire Department
• Public Works
• The Town Manager
• The Transportation Director

Purpose of the Committee

The committee is used to review requests that have been filed with the Department of Planning and Zoning and as a forum for a Pre-filing Conference. TAC allows Staff personnel involved in the development process and petitioners, engineers or whomever, the opportunity to meet together so that any development issues with filed or soon to be filed requests can be worked out to keep projects moving and prevent any future potential problems. To request a Pre-filing Conference at TAC, please contact the Department of Planning and Zoning by calling 317-839-2561.

12. What is DRC and what do they do?

The Design Review Committee (DRC) reviews Development Plans to make recommendations for the Plan Commission concerning commercial and industrial projects within 600 feet of a Gateway Corridor or 60 feet of a residential district regarding compliance with Gateway Corridor development standards of Articles 5.5 and 5.6 of the Plainfield Zoning Ordinance. The committee also makes recommendations concerning:

• Building design
• Development incentives
• Landscaping
• Lighting
• Signage
• Site layout

Attend a Meeting

Petitioners going before the committee are expected to bring samples of building materials, colored renderings, roofing, and glass. The committee usually meets every third Tuesday of each month.

13. If there is a nuisance in my neighborhood or a property owner I feel is in violation of the Zoning Ordinance, who should I contact?

Contact the Department of Planning and Zoning at 317-839-2561. Staff will take immediate action by contacting the property owner and requesting compliance. If Staff's requests are ignored, the property owner may be invited to appear before the Plan Commission to explain reasons for non-compliance. If these actions still result in non-compliance, a letter by Certified Mail will be sent informing the property owner they have ten days to comply or a fine of $50 or more per day could be levied until the property becomes compliant with the Zoning Ordinance.

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Police Department

Show All Answers

1. How can I leave a crime tip for the Plainfield Police Department?

The number for the Plainfield Police Department Crime Tip Line is 317-754-5200. This Crime Tip Line is designed for the public to leave information concerning any crime in the Plainfield area. Although anonymous information is useful, please consider leaving your contact information so that an Officer or Detective can follow up if additional information is needed. Please be as specific and detailed as possible with your information. 

Non-Emergency

This tip line is not monitored 24 hours a day. This tip line is not for emergencies, please call 911 in the event of an emergency. Please do not use this tip line to report a crime in progress or issues of an emergency nature.

Remember: If it’s an emergency, call 911, and to report a non-emergency crime, call 317-839-8700.

2. What is the procedure for obtaining a VIN check on my vehicle?

There is a $5 fee to obtain a Vehicle Identification (VIN) Check. Payment may be made in the form of cash, money order, Visa or Master Card. You may either bring the vehicle to the Police station at 1075 W Main Street or call 317-839-8700 for an officer to come to your location. You should have the Physical Inspection of a Vehicle or Watercraft Form required by the Bureau of Motor Vehicles (BMV) ready to be completed by the officer.

Fee

If you come to the station during regular business hours (Monday through Friday from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.) you will pay the $5 fee (cash, money order, Visa or Master Card) before your VIN check is performed.

If you call for an officer to come to your location or bring the vehicle to the station after business hours the officer will complete the form required by the BMV and bring it to the Records Department. You will then be required to come to the station the following business day to pay the $5 fee (cash, money order, Visa or Master Card) and collect your completed paperwork.

Salvage Vehicles

The Plainfield Police Department suspended inspections of Rebuilt SALVAGE Motor Vehicles effective May 3, 2019, until further notice. You may contact the Indianapolis State Police District at 317-899-8577 for further information.

3. How do I get ahold of Animal Control?

For Animal Control, please call the non-emergency number for dispatch at 317-839-8700.

4. Can I get a copy of an accident or incident report and how much does it cost?

The fee for a copy of a report is $5. Reports can be obtained during business hours 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m., Monday through Friday at the Plainfield Police Department. Payment can be made by cash, money order, Visa or Master Card.

Send Report by Mail

If you wish to request a report by mail, please send the request including the report number to the following address with the $5 payment in the form of a money order or business check and a self-addressed stamped envelope for the return of the report:
Plainfield Police Department
Records Branch
1075 W Main Street
Plainfield, IN 46168

Accident reports may also be obtained at the Buy Crash website.

Contact Us

Should you need assistance obtaining the report number or if you have other questions about reports, please contact the Records Branch at 317-838-3565, ext. 0.

5. How do I commend an officer or employee of the Plainfield Police Department?

You can make a verbal commendation by dialing 317-839-8700 and then by asking to speak to a Uniform Division supervisor. If one is immediately available, you will be able to speak to the supervisor directly about the issue. If the on-duty supervisor is unavailable at the time of your call, a message and callback number will be sent to the supervisor to contact you.

You may also send a written commendation by emailing Chief Jared McKee at or by mailing it to Plainfield Police Department:
1075 W Main Street
Plainfield, IN 46168

6. How do I file a complaint with the Plainfield Indiana Police Department?

You can make a verbal complaint by dialing 317-839-8700 and then by asking to speak to a Uniform Division supervisor. If one is immediately available, you will be able to speak to the supervisor directly about the issue. If the on-duty supervisor is unavailable at the time of your call, a message and callback number will be sent to the supervisor to contact you.

File a Complaint

To file a written complaint with the Plainfield Police Department, you may obtain a Citizen Complaint Procedure (PDF) from the police department during business hours (8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m., Monday through Friday). To file a written complaint, please complete and sign the form and submit it to the police department in person or by email.

Please note the complaint process which details how complaints are handled is listed on the complaint form should you have any questions.

7. Can I file an incident report over the phone or through email?

The Plainfield Police Department does not take reports over the phone or through electronic format at this time. Any incident occurring in Plainfield that you need to report to the police can be done either by coming to the Plainfield Police Department or by calling the Hendricks County Communications Center at 317-839-8700 to have an officer meet with you. This provides for personal service to the citizens as well as allows the officer to conduct a more thorough investigation.

8. I have locked my keys in my car. Can you help?

When you accidentally lock your keys in the car, you can contact the Hendricks County Communications Center at 317-839-8700 to have an officer unlock your vehicle's door. This service is provided free of charge by the Plainfield Police Department and you must be the owner of the vehicle needing to be unlocked. Please keep in mind that a vehicle "Lock-out" is not by itself considered an emergency run and an officer will be dispatched to you as soon as one becomes available. If a child or pet is in distress and is locked inside your vehicle, this constitutes an emergency run and you should dial 911.

9. What do I need to do to get my property released to me?

If you would like to know if the Plainfield Indiana Police Department has your property or would like to check whether or not the property is available to be released, you should contact the Property Room Manager, Lieutenant Gary Tanner by email or by phone at 317-210-3211. Please make sure to include your case number and a phone number where you can be reached when leaving any messages.

Property items being retained as evidence in criminal cases will not be available for release until after all defendants involved have had their final dispositions recorded with the court.

Firearm

If the property item you want to be released is a firearm and was seized as evidence in a criminal or self-endangerment case, a court order for the release of the firearm will need to be obtained from the court handling your case and presented to Lieutenant Tanner prior to scheduling an appointment for release of the property.

Appointments

All appointments for property releases must be scheduled with Lieutenant Tanner ahead of time to ensure that the property is available to be released and that he will be present when you arrive. Property releases are scheduled Monday through Friday between 9 a.m. to 4 p.m.

10. Is there a cost for being fingerprinted for non-criminal purposes?

Any person required to submit state or federal fingerprint cards may bring those cards to the Plainfield Police Department during regular business hours Monday through Friday, 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m. There will be a $5 processing fee (cash, money order, Visa or Master Card) per card. Please allow 20 to 30 minutes for the fingerprints to be taken.

11. How can I register the security alarm for my home or business?

You will need to complete the Alarm Registration Form (DOC) or you can pick one up at the Plainfield Police Department Monday through Friday between the hours of 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m. Completed forms can be returned to the Department in person, faxed to 317-837-2498, emailed to records@plainfieldpd.org, or mailed to:

Plainfield Police Department
Records Branch
1075 W Main Street
Plainfield, IN 46168

Permit Decal

Once your registration form is submitted, a Community Support Officer (CSO) will contact you to arrange a time to apply a permit decal on your premises. There is no charge for the registration of your alarm. View the Alarm Registration Ordinance 5-2001 (PDF) to learn the specifics on the alarm ordinance and how it is enforced.

12. What do I need to do to get my vehicle released to me?

Vehicles can only be released to the registered owner. If the vehicle's registered owner is not present, a notarized release letter is needed from the owner authorizing the person present to take possession of the vehicle. If you are a lienholder, please contact the Department at 317-838-3565 for more information. Vehicle releases are only issued at the Plainfield Police Department between the hours of 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m., Monday through Friday.

The following must be provided to obtain the vehicle release form:

• $20 Administrative Fee (payable in cash, money order, Visa or Master Card)
• Proper Identification of the owner
• Valid registration or proof of ownership (purchase paperwork)

Impounded Vehicles

Vehicles impounded by the Plainfield Police Department are typically stored at Whitlows Towing Service - Joe's Garage, located at 10659 E County Road 251 S, Indianapolis, IN 46231

The facility is southeast of the intersection of U.S.40 and Ronald Reagan Parkway. You may contact Whitlow's Towing Service by calling 317-839-3804.

13. What do I need to do to get a handgun permit?

You must apply for your handgun permit online at in.gov/isp

If you have questions or concerns, you may contact the Indiana State Police Firearms Division at 317-232-8264 or by email at FirearmsQuestions@isp.in.gov

EFFECTIVE JULY 1, 2021 THE STATE HAS REMOVED LOCAL AND STATE FEES FOR A GUN PERMIT

1. Electronic fingerprints are required.  The Plainfield Police Department is not an authorized fingerprint location.  You will be prompted to schedule an appointment for your electronic fingerprints after completing your application online.  You may also contact IdentoGO at 877-472-6917
2. You will need to bring your receipt from your electronic fingerprints along with your photo ID to the Plainfield Police Department at 1075 West Main Street to complete your application.
3. Applications are processed during regular business hours Monday - Friday, 8:30 am - 12:00 pm and 1:00 pm - 5:00 pm.
4. The address on your driver’s license must be where you currently reside and must match the address on your application or you may be required to provide proof of your address.  Your residence must be within the Plainfield Police Department’s jurisdiction.  Having a Plainfield mailing address does not necessarily mean you are within our jurisdiction.
5. The laws regulating handgun licensing are covered in Indiana Code 35-47-2 on the Indiana General Assembly Website.   http://iga.in.gov/legislative/laws/2020/ic/titles/035/#35-47-2

If you would like to download the process, you may download the Gun Permit Information (Microsoft Word or another word processing application is required).

14. I have moved or changed my name. How can I update my information on my gun permit?

You can access the online portal on the Indiana State Police website and change your information there.

If you experience issues with the application site or if you have questions, you may contact the Indiana State Police Firearms Division at the following:

E-mail:          FirearmsQuestions@isp.in.gov

Phone:          317-232-8264

Mail or In Person:

                     Firearms License Unit

                     Information Technology Section

                     Criminal Justice Data Division

                     Indiana State Police

                     Indiana Government Center North

                     100 N Senate Avenue, Suite N302

                     Indianapolis  IN   46204

15. I have misplaced or lost my gun permit. How can I get it replaced?

You can access the online portal on the Indiana State Police website and request a gun permit.

If you experience issues with the application site or if you have questions, you may contact the Indiana State Police Firearms Division at the following:

E-mail:          FirearmsQuestions@isp.in.gov

Phone:          317-232-8264

Mail or In Person:

                     Firearms License Unit

                     Information Technology Section

                     Criminal Justice Data Division

                     Indiana State Police

                     Indiana Government Center North

                     100 N Senate Avenue, Suite N302

                     Indianapolis  IN   46204

16. Will the Plainfield Police Department watch over my house while I'm on vacation?

The Plainfield Police Department can watch over your property while you are away from your home. A Property Watch Request Form (see below) must be completed and submitted to the Plainfield Police Department headquarters either by email to records@plainfieldpd.org, via fax at 317-837-2498 or in person at 1075 W. Main Street, in order to provide this service. You are required to call 317-754-5342 and leave your name and address to discontinue the property watch.

Printable Property Watch Form

Fillable Property Watch Form

17. What is the proper way to navigate through a roundabout?

View a printable brochure on roundabouts (PDF) from the Indiana Department of Transportation.

18. Is the Records Office closed during lunch?

Yes, the Records office is closed during lunch. Business hours are Monday through Friday 8:30 a.m. – 12:00 p.m. and 1:00 p.m. – 5:00 p.m.

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Public Works

Show All Answers

1. Where can I find a list of what's recyclable?

The Town of Plainfield contracts with Ray's Trash for recycling services. You may find a listing of what is collectible by visiting Ray's Trash Service.

2. Where can I find leaf pickup information?

The Department of Public Works (DPW) uses a 5-day-a-week leaf pickup schedule during the fall. Typically it does not change from year to year. View the route pick-up schedule (PDF).

Routes

• Route 1: Monday: North of Main Street (US 40) West of Avon Avenue, inside Plainfield corporate limits
• Route 2: Tuesday: North of Main Street (US 40), East of Avon Avenue, inside Plainfield corporate limits
• Route 3: Wednesday: South of Main Street (US 40), East of S Mill Street, North of Stafford Road, inside Plainfield corporate limits
• Route 4: Thursday: East of S Center Street, North of Reeves Road, South of Stafford, inside Plainfield corporate limits
• Route 5: Friday: South of Main Street (US 40), West of White Lick Creek, plus everything South of Reeves Road, inside Plainfield corporate limits

Contact Us

Please contact the DPW at 317-839-3490 with any questions.

3. Where can I find the current snow routes?

View the current snow plow routes (PDF).

4. If my mailbox is damaged by a snow plow, what can I do?

The Town has a policy for replacing mailboxes (PDF) that are damaged during snow removal. Print out a form to report damage and file a claim (PDF).

5. Where is the Plainfield yard waste site and when is it open?

The yard waste site, which is operated by the Hendricks County Solid Waste Management District, is located at:
7020 S CR 875 E
Plainfield, IN 46168

It is open April through November during the following times:
Fridays, Saturdays, and Mondays
7 a.m. to 5 p.m.

6. What can the Town do about standing water in my yard?

If water is still standing in your yard 72 hours after a rain event, there is a drainage issue. The Stormwater Department will come out and evaluate the issue to determine what needs to be done. Most of the time a drainage issue requires property owner participation in order to resolve the problem. Call the Public Works department 317-839-3490 for more information.

7. Where do I apply for residential water and sewer connections?

To tap into Plainfield Water, you must first pay the $1,255 tap and inspection fees at Town Hall. Secondly, you must schedule a tap inspection with the Department of Public Works (DPW) at 317-839-3490 to take place as you are making the tap into town water. You may schedule a meter set with Town Hall at 317-837-0000 when you pay the tap/inspection fee or at a later time.

Town Hall is located at:
206 W Main Street
Plainfield, IN 46168

8. Do I need a permit to cut the street for water or sewer repair?

Yes, the permit must be applied for online at iWorQ Service Request page. You will need to create an account, if you do not have one, or use your current account. You must include a site plan of work in the right of way and proof of a $2,000 performance bond. No application will be approved without a site plan and performance bond accompanying it.

9. Where does our water come from?

Plainfield maintains six ground wells. Call the Department of Public Works at 317-839-3490 for more information.

10. How do we get our water pressure?

A combination of pumps and elevated water towers. Contact the Department of Public Works at 317-839-3490 for more information.

11. How many road miles does the town maintain?

The town of Plainfield maintains approximately 140 centerline miles. Contact the Department of Public Works at 317-839-3490 for more information.

12. How often is my street swept?

All curbed streets are swept twice a year and non-curbed streets are swept once a year. Additional sweeping is done on an as-needed basis. Contact the Department of Public Works at 317-839-3490 for more information.

13. Who maintains the ditch in front of my house and the culvert pipe that runs under my driveway?

It is up to the property owners to maintain ditches, swales and culvert pipes that run under driveways. The town is responsible for the maintenance of storm pipes and structures. Contact the Department of Public Works at 317-839-3490 for more information.

14. Can I hook up my sump pump to a storm pipe?

No, a sump pump can’t be connected directly into a storm pipe. However, in many housing editions, a perimeter pipe has been installed for the sump pump connection. Please check with your Home Owner's Association. If you’re in a location that doesn’t have a perimeter conveyance system, contact the Stormwater Department at 317-839-3490 for other options.

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Splash Island

Show All Answers

1. What waterslides are at the park?

Splash Island has three body slides that are approximately 2 1/2 stories tall. The yellow slide is the longest, the green slide is the fastest, and the blue slide is fast and long. The catch pool is 3 1/2 feet deep. The following must be followed when using the slides:

• All riders must be 48 inches tall and must not exceed 300 pounds
• No life jackets on slides
• One rider at a time
• Parents cannot catch small children

2. Does the water park have diving boards?

We have two 1-meter high diving boards. The water depth is 12.6 feet. The boards are for recreational diving only. The following rules must be followed on diving boards:

• No back or trick dives
• No life jackets
• One user at a time on boards
• Parents cannot catch small children
• Users must not exceed 300 pounds and must be able to swim

3. Is there an exclusive area for infants and toddlers?

Guppy Tank is a children's pool for infants and small children that features a separated pool area with a palm tree shower and toucan. The water is too shallow for diving or jumping in. Small children must remain in arms reach of an adult at all times.

4. How tall do you have to be to use the lily pads?

Caribbean Crossing is a lily pad walk that features five floating pads for users to walk. Do not hang on the cargo net. If you fall in, you must go to the side and exit the pool area. Please follow the following rules:

• Children must be 48 inches tall
• No life jackets allowed
• One user at a time
• Parents cannot help small children cross

5. Do you have a children's activity area?

Castaway Bay is a water playground for all ages that features a large dipping bucket with 281 gallons of water that dumps every 5 minutes. It includes water guns, fountains, and other spray features and water jets. Small children must remain in arms reach of an adult at all times. Do not hang on ropes or other apparatus or walk in front of slides.

6. Is there an area for children to play outside of the water?

Sand Castle Cove Play Area is a play area for small children that features an interactive play unit with water. Users must shower after use. Parents must remain with small children. Do not throw sand or rake sand from the area.

7. What is the area called where the palm trees are in the water and adults can lay out?

Splash Pad is a wet deck in the 6-foot area of the pool. Access is from the 3 1/2-foot area. Diligently watch small children. No running or jumping across the river. No running or horseplay on the wet deck.

8. What are the two whirlpools called?

Splash Island features two vortexes (whirlpools). The water depth is 3 1/2 feet. Diligently watch small children. Do not climb on the walls of the vortex.

9. Do you have a lazy river?

Yes, we now have a Leisure River at the park.

10. Do you have an area for lap swim?

We have a six-lane 25-yard pool with water depth from 4 to 6 feet. A minimum of two lanes will always be reserved for lap swim. The following rules must be followed:

• Children must remain in arms reach of an adult at all times
• Do not hang on lane lines
• No diving is allowed
• Starting blocks available for competition only

11. Is there a concession stand at the water park?

We have a concession stand inside the pool area called "Snackabana". It features menu items such as hot dogs, sandwiches, pizza, pretzels, and other hot items. The drink menu consists of Pepsi products, Gatorade, bottled water, smoothies, and other select beverages. We serve both soft serve ice cream as well as Dippin Dots. We do ask that you please dispose of all trash items in the proper trash receptacles.

12. What features does the indoor aquatic center have?

The indoor aquatic center has three lap lanes, a two-story waterslide, an interactive children's play area, a gently winding river, and a pulsating vortex.

13. Do you offer swim lessons?

The indoor aquatic center's unique design gives the staff the ability to offer all types of recreational programming including swim lessons as well as the ability to offer the water park like swim experience during our recreation swim. See our updated schedule for programming and recreational swim times.

14. Do you offer an area for birthday parties?

We have two areas for birthday parties. These areas can be reserved in two-hour increments and must be scheduled and paid for in advance. Call the Richard A. Carlucci Recreation and Aquatic Center at 317-839-7665 for more information and availability.

15. Is the indoor aquatic center open at the same time as the outdoor waterpark in the summer?

The indoor aquatic center primarily is reserved for recreational programming when the outdoor water park is open in the summer. However, we do offer four evening indoor recreational swim times after the water park is closed outside for the day. See our updated schedule for indoor recreational swim times.

16. How tall do you have to be to use the slide?

Our manufacture guidelines for our slides is 48 feet tall.

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Town Court

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1. Can I Pay Tickets and Court Fees Online?

You may pay tickets and court fines using an online payment system. Please note that online payments are handled by a third-party vendor that may charge an additional service charge. Be aware that it takes 4 to 5 business days for the Court to receive the money.

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Utility Billing

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1. Why are utility rates increasing?

In 2020, the Town announced the multi-year wastewater capital improvement plan. The plan includes more than 20 million dollars to continue the federal mandate of separating combined sewer connections, major investments in technology and other wastewater plant operations. These improvements will increase efficiencies of service delivery and to meet increased demands. The projects will be funded by bond issuances as well as a nominal rate adjustment on wastewater bills over the next four years.

Stormwater and Water rates are unaffected by these projects.

2. How do I calculate my utility bill?

Your metered water charges are calculated using the following formula:

[Water Consumption # - gallons allowed per minimum (2,000 gallons for standard 5/8-inch residential customers)] x .00304 ($3.04 rate for the first 10,000 gallons, per 1,000 gallons) + $8.57 (Base charge) = billed water charge

For example:

If you are a residential customer who used 8,900 gallons of water and you have standard 5/8-in meter with the corresponding base charge of $8.57.

(All numbers per the 25-2019 Ordinance schedule of rates) 

8,900 – 2,000 (gallons allowed per base charge) = 6,900 gallons

(6,900 x 0.00304) + $8.57 = $29.55 (water charge that appears on your bill) 

(0.00304 = $3.04/1,000 because it’s measured per 1,000 gallons)

Your sewer charge is calculated using this formula:

[Water Consumption # x All Flow Rate (per 1,000 gallons)] + Base Charge 

For example:

If you are a residential customer who used 5,000 gallons of water last month and you have a standard 5/8 inch meter, your sewer calculation would look like this:

(All numbers per the 25-2019 Ordinance schedule of rates) 

$5.87 All flow rate

$7.05 Base charge for 5/8-inch meter

(5,000 x 0.00587) + $7.05 = $36.40 (this would be the sewer charge that appears on your bill)

(0.00587 = $5.87/1,000 because it’s measured per 1,000 gallons)

Sales tax is based on the water charge and 7% in Indiana. 

Residential Stormwater Fee $4.00

Mandatory Recycling Fee $1.00

3. What is the difference in wastewater and water?

Used water from toilets, showers, baths, kitchen sinks, laundries and industrial processes is known as wastewater. Domestic households produce an average of 200–300L of wastewater per person every day! Ninety-nine percent of this wastewater is water, the other one percent is the contaminating waste. 

Non-wastewater is water that has undergone quality testing and follows clean water statutes.

4. What is the average water consumption per person each day?

The average American uses around 88 gallons per day per person in the household. That means a family of four would use around 10,500 gallons in a 30-day period. 

(Source: www.epa.gov/watersense/understanding-your-water-bill)

5. What if it looks like my water usage has gone up?

Water usage tends to increase in the summer season, that is why the Town of Plainfield offers the Summer Sewer Rate. Summer Sewer Rates are a set rate for residents, who apply, to alleviate any substantial increase in bills as they anticipate increased water usage. This is mainly because the Town understands that much of the extra water being used over the summer goes into the ground rather than travelling through the wastewater treatment system. When the Summer Sewer Program ends on November 1^st of each year, customers may notice a change in their monthly bill.

Customers must drop off applications for the program along with the $50 application fee in person. Applications are due May 15^th each year, after that date the application fee increases to $60. Each year the Summer Sewer Program must be passed by Town Council before any application are accepted. 

If you see an extreme increase in your water usage, you may have a leak. If you suspect this, please call the Utility Billing office to arrange a leak test, 317-837-0000. 

6. What if I have higher water usage and a leak test shows no indication of a leak?

Toilet and Faucet Leaks

The most common cause for a high water bill is running water from your toilet. A continuously running toilet can waste up to 200 gallons a day or more. Some leaks are easy to find, such as a dripping faucet or running toilet. You can usually hear a running toilet, but not always. See the toilet assessment below for help in determining if this is the cause of your high water bill. Routinely check your plumbing and home for leaky faucets, toilets, and outside taps and irrigation lines.

• Do-It-Yourself Toilet Assessment 
   First, check for the most common leak: a deteriorated or defected flush valve (flapper) ball at the bottom of the toilet tank. If it does not make a tight seal, water will leak into the toilet bowl. To check for this, take the lid off of the tank behind the bowl, flush the toilet, then wait for it to fully refill. Next, put a few drops of dye or a colored dye tablet in the tank. Wait at least 20 minutes and longer if you suspect it is a small leak. If there is any color in the toilet, there is a leak.

The second most common type of leak has to do with an improperly adjusted or broken fill (ballcock) valve. To check for this, take the lid off the toilet tank, flush, and see if water is draining into the overflow tubes when the tank is full.

Outdoor and Underground Leaks

Leaks can also occur in harder to find places, such as under your house or in the service line between your water meter and your home. Check outdoor spigots and crawl spaces, and look for wet spots in your yard, which may indicate a leak.

Irrigation Systems

During the summer, irrigation systems are a common source of high water use. Automated irrigation systems should be checked regularly to be sure they are functioning properly and have no leaks or broken sprinkler heads. If a sprinkler valve sticks on, it could waste an extremely large quantity of water. 

Water Softeners

Customers with water softeners have higher water bills due to the regeneration or backwash cycles their systems go through. Systems are preset to regenerate or backwash on a regular basis. Water is used to clean the filter media and discharge the wastewater into the ground next to the system. There are times when these systems will get stuck in a cycle which will cause higher water use.

Changes in Water Use

Did you have house guests, water your lawn longer than usual, or do anything else out of the ordinary in the last month? If so, this may account for an increase in your water bill.

7. Why are my sewer charges higher than my water charges?

Sewer charges are based on water charges, however, because water going through the sewer system must be treated in a variety of ways before it is safe to be used or released back into the water system, there is an additional cost associated with that. 

8. How do I start/stop service?

To start or stop service, please call the Utility Billing office, and choose the appropriate option from the pre-recorded menu. Your first and final bills will typically take more time than a regular billing cycle arrive. To start service, a deposit is required. Any deposit on your account will be credited to your final bill.  

9. What is the due date for my utility bill?

Utility bills are always due on the 15^th of the month. 

10. What is the billing cycle? Is it different if you have sewer only?

The billing cycle is the same regardless of service. Our bills range from the previous read date to the current read date, typically the 17^th of the month to the 18^th of the next month. 

For example: 1/17/2023 – 2/18/2023. 

The bill date is always the 23^rd of the month. 

11. Who do I call if I have issues with the online billing portal?

If you have locked yourself out of your account and need your password reset, please contact the Utility Billing office, 317-837-0000. 

12. How is a late fee calculated?

Late fees are calculated as 10% of the current bill, it is assessed on any remaining balance of that most recent bill when the due date passes per town ordinance. 

13. What do I have to do to restore service if I have been turned off for non-payment?

Once your service has been interrupted, to restore it the following must be paid in full:

Past due balance

Current charges

$50 reconnect fee 

14. Is shut off day the same day every month?

Shut off day is usually the 23^rd of the month unless a holiday or other event requires that we move it.

15. What are my options for paying my bill?

You can pay your bill using a variety of methods:

If paying cash:	If paying by check:	Paying using your checking or savings account:	Paying using a VISA or MASTERCARD:
Come pay in person at the Government Center Utility Billing Office	Come pay in person at the Government Center Uility Billing Office	Sign up for ACH payments and have your payment taken automatically from your account on the due date each month. Sign-up in person or online.	Come pay in person at the Government Center Utility Billing Office
**Please DO NOT put cash in the Dropbox outside of the Government Center	Use the Dropbox at the Government Center's Mill Street entrance	Call the automated payment line: 317-204-7446	Call the automated payment line: 317-204-7446
	Mail your check to our PO Box: PO Box 6012, Indianapolis, IN 46206	Pay online: townofplainfield.com Click the "Pay Bills" button to get started	Pay online: townofplainfield.com Click the "Pay Bills" button to get started
	Mail your check directly to the Government Center: 206 W. Main Street, Plainfield, IN 46168

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Waste Collection and Recycling

Show All Answers

1. What if I want to change my cart size?

WM understands some residents may have missed the deadline to make their preferred cart selection or may have chosen the wrong size for their family. Therefore, WM is allowing residents 30 days to call and change their cart size after deployment in May.

2. How frequently will my recyclables be picked up?

Recyclables will be picked up in the Town of Plainfield every other week. As of May 2, 2023, WM has yet to establish a bi-weekly recycling pick-up schedule, therefore Town of Plainfield residents will have their recycling picked up weekly for the time being.

Trash will continue to be picked up weekly.

3. How will I differentiate my waste collection cart from my recycling cart?

WM's waste collection carts have a green lid and the recycling carts have a yellow lid.

4. What should I do with my old Ray’s Trash bin and tote?

WM will pick up and recycle the old Ray’s Trash bins and totes when they deliver the new carts the week of May 1^st and May 7^th.  

5. What should I do with my privately-owned trash bins?

WM requires residents to use the WM-provided carts, due to liability issues. Your old trash container can be picked up when WM distributes the new carts in the beginning of May.

6. What if I do not want to participate in the recycling program?

Residents are not required to participate in the recycling program; however, the recycling program is built into the overall cost and the Town’s per household fee will remain the same. Residents are strongly encouraged to participate in recycling to reduce the amount of waste going into landfills and to help keep costs low. 

7. Who do I contact if I have questions regarding my collection service?

For questions regarding your trash service, please contact Waste Management directly at 866-797-9018 or email customerservicers_gla@wm.com. Additional information can be found on their website at http://home.wm.com/Plainfield-in.

8. Whenever I call WM, the automated system does not recognize me as a customer. What should I do?

When residents call WM, there are encouraged to identify themselves as "Town of Plainfield Residential" customers. The Pre-Pay Customer # is 27-70198-13006. This will get callers to a live representative.

9. If residents would like additional carts, because they have more waste than 1-cart, what is the process of getting additional carts?

Plainfield residents will have the option to order additional carts on the cart selection website or they may call into WM customer service at 866-797-9018 and order an additional cart. 

10. I live outside of Town limits, what does this program mean for me?

WM does not currently have residents outside of the town set up on the same program. Those residents can call into customer service and set up service. 

11. I do not have room in my garage for these carts, and my HOA does not allow carts to be stored outdoors. What should I do?

WM says these are common concerns when rolling out carts and often these carts do not take any more room than a traditional container for trash.  

12. Is my trash fee increasing?

Service fees, as with everything, have increased. Therefore, the Town is reviewing fees and exploring new ways to manage the overall cost increases, and these automated systems will mean reduced overall costs for the Town and residents relative to the existing system.  

The new contract entered into with Ray’s Trash in 2022 increased the per household per month cost from approximately $8.95 to $15.87.  This was a significant increase for Plainfield, but still less than what many neighboring communities pay for trash and recycling services.  WM assumed the contract from Ray’s and is now working with the Town to reduce that overall cost.  The move to automated service will reduce the Town’s cost to approximately $14 per household per month.    

Please keep in mind that residents contribute $1 per household toward recycling through utility bills. The remaining amount is covered using general tax revenues. 

While ongoing cost review will continue with more information in the coming months, this automated system has become the standard for waste disposal. 

13. What if I do not see my question on this list?

Please contact WM with more specific questions on trash service and service issues at customerserviceRS_GLA@wm.com.

For other, Town-specific questions, you may contact the Town's Communications Department at communications@townofplainfield.com.

14. How will residents dispose of their yard trimmings?

The Hendricks County Solid Waste District operates a Yard Waste Site currently South of I-70. Visit their website here for more information.

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Water Distribution System Flushing Operations

Show All Answers

1. What is a flushing operation?

Water main flushing is a routine operation done to clean and maintain our water system. During this activity, water is forced through underground water mains at high speed and flushed out of the fire hydrants to remove accumulated sediment. 

This flushing is done until the water coming out through the main runs clear. This is done one section at a time until each section runs clear. This operation can take a few minutes to several hours.

2. Why is this maintenance important?

It is a mission of the Town of Plainfield Water Distribution Department to provide a reliable, safe drinking water supply. A flushing program is used to improve water quality, restore water pressure and protect pipe integrity. Part of the program also involves testing valves and fire hydrants to ensure they are operating properly. The Town of Plainfield Water Distribution Department maintains approximately 300 miles of distribution pipelines and 2500 fire hydrants.

3. When will the flushing maintenance be conducted?

To minimize impacts on water services, this maintenance is generally scheduled during working hours (8 a.m. to 4 p.m.). Schedules may change if something happens in the system that requires immediate attention or repair.

4. What will happen in my neighborhood?

During flushing operation, residents may hear water discharging with force from the hydrants and see water flowing in the streets. Drivers are asked to take extra care during this time so as to avoid hydroplaning and other hazardous conditions.

5. What will happen in my home or business?

When crews are flushing the water system close to your residence or business, you may experience temporary periods of low water pressure. Flushing operations may also lead to brown or discolored water, which can be drawn into homes and businesses if the water is being used during or immediately following the flushing. This is a temporary condition and should only affect customers for a few hours at most. 

The discoloration can stain porcelain and laundry. It is best to make sure our water is clear before doing laundry or other projects for which discolored water could cause problems. If discoloration occurs, open the cold tap nearest the water main, usually the front outside faucet, to full flow and run the water into your garden or lawn for a few minutes until it is clear. 

If the water does not clear the first time, wait a few minutes and run the water again. Also, it is important to not run hot water if you notice it is discolored, as the discolored water can be drawn into the hot water tank.

6. Is the water safe to drink?

Yes. The temporary discoloration is caused by minerals and other fine particles, such as iron and manganese, which are not harmful to your health and are found in every drinking water system.

7. What is the schedule and how can I be notified?

The tentative schedule and updated information are available on the Town of Plainfield’s Facebook page and Twitter account.

8. Doesn’t this flushing operation waste water?

To clean the pipes effectively, water must be discharged from the fire hydrants with sufficient speed and volume. The flow is stopped as soon as the water is clear so that only the amount needed to clean the system is released into the street. Safety, regulatory and logistical considerations prevent us from capturing this water for reuse.

9. How often is flushing conducted?

Flushing operations are conducted once a year in the spring. The areas of our system that have dead-end mains, where water can become stagnant, are flushed twice a year. The entire system is flushed every year in the spring.