PLAINFIELD, IN – The Town of Plainfield has established an Extended Utility Repayment Plan, to help customers maintain utility services through potential financial hardships caused by the COVID-19 pandemic. This comes after the Governor’s Executive Order 2020-33 expired on August 14, 2020, allowing delinquent utility accounts to be eligible for termination of service.
“We are empathetic to those who have fallen on hard-times due to this pandemic,” said Town of Plainfield Town Manager, Andrew Klinger. “Through a lot of thought and consideration for our rate payers, we wanted to make sure we provide every opportunity for our customers to get caught up on past-due balances.”
Customers may sign up for the Extended Utility Repayment Plan between October 15th and November 30th, by visiting Town Hall and filling out the application forms. The plan agreement states that customers agree to pay all current and old balances over the course of the six-month period.
“Not only will we work with our customers on a repayment plan, but we will also assist our customers by connecting them to area non-profits and other organizations who provide financial assistance,” said Mark Todisco, Plainfield’s Clerk-Treasurer. “This is just another effort to connect our residents and customers with resources available, in order to help them overcome possible financial burdens.”
Questions about the program can be directed to the Utility Billing Department at 317-837-0000.